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Masa Haikal: The why, how, and where behind the HST Mentor Program

Masa Haikal, a mentor for students in the Bachelor of Behavior and Social Sciences, tells about her experience.

I’m happy to be one of the four students chosen to be mentors in the HST Mentor Program. As you all know, the Bachelor of Behavior and Social Sciences is a new degree program at IE University, and our class was the first intake in 2018. We know how important it is to guide the new students during this experience, so the purpose of the program is to improve the first-year students’ experiences, build a bridge between the Madrid and Segovia locations, and foster a strong community among the students in the program. 

Mentor Program

We took part in training sessions led by Laura McDermott, the founding lead of the HST Mentor Program. In these sessions, we designed, prepared, and delivered value-added activities for our groups. The most interesting part is how the sessions were created, using human-centered design and design thinking techniques.

Mentorship in times of corona

During our training sessions, we planned activities for the students. However, the pandemic escalated really quickly, forcing most students to go back home, so we needed to adapt. Our interactions with the mentees became fully virtual as we had to cancel the activities that we had planned. Instead, we came up with interactive ways to engage with students online. Honestly, this was a challenging experience—we had to get around 50 students together on one call while taking all of the time differences into account.

After many attempts, we managed to organize some informative events where we talked to the mentees, explored their concerns, and provided them with tips on how to make the most out of this degree. To expand the range of experiences that we could offer as mentors, we invited more behavioral science students from our class to share their experiences and career interests. This made it easier for the mentees because they heard multiple students talk about their very different experiences within the field of behavioral science. One of the most frequently asked questions was about the transition of moving from Segovia to Madrid, and even with that question, we had a huge range of perspectives and this gave the students a general overview of the transition.

Being a mentor has not only helped me build my leadership skills, but I’ve also been able to build meaningful relationships with alumni from the behavioral and social sciences degree, and I am grateful for this opportunity.

For more information about the HST Mentor Program, visit the website.

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Masa Haikal is studying the Bachelor in Behavior and Social Sciences here at IE University. She has always been intrigued by human behavior and its implications, especially in uncovering human insight. The Bachelor in Behavior and Social Sciences focuses on understanding, analyzing and positively impacting people in the real world, and this is what she aspires to do.

Masa was born and raised in Amman, Jordan, and went to high school there. As she was approaching the end of her high-school education, she was sure that she wanted to study something related to human behavior, but didn’t know exactly what. Masa chose IE University because she believes that it offers a multi-dimensional approach to learning and that the courses aren’t limited to certain areas. Discovering that the four years consisted of a wide range of different subjects also helped make up her mind.

Throughout her university years she has taken an active role in her class community, and has been chosen as class representative multiple times. Moreover, taking into account that the Bachelor in Behavior and Social Sciences is a new course, it seemed important to her to guide new students. So she and other students started the Bachelor in Behavior and Social Sciences mentorship program. The purpose of this program is to improve the first-year student experience, build a bridge between the Madrid and Segovia campuses and foster a sense of community between the students on the course.

In her free time, Masa designs hats. She is the founder of Hattitude, a fashion-industry startup, where she hand-paints and customizes hats. The idea started when she collaborated with the King Hussein Cancer Foundation in Jordan, selling hats and donating the money to patients who could not afford cancer treatment. After the collaboration ended, she decided to re-brand, and started a fashion industry business. The courses that she is taking in the Bachelor in Behavior and Social Sciences have helped her a lot with her startup, as she learns theoretical aspects in class and then takes her learning a step further by applying it to Hattitude. Part of her course is the study of human behavior, and she uses this knowledge to understand consumers and analyze their activities. This not only increases customer satisfaction, but also helps in driving strategic decisions.

 

 

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